Hartford HealthCare Independence at Home announced today that it has received the 2019 Best of Home Care – Provider of Choice and Employer of Choice Awards from Home Care Pulse. The awards are granted only to the top-ranking home care providers, based on client and employee satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Independence at Home is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
Best of Home Care – Provider of Choice and Employer of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and staff by conducting live phone interviews each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“Independence at Home is honored to receive these two awards from Home Care Pulse,” said Michael Nappi, Vice President for Hartford HealthCare Independence at Home. “These recognitions demonstrate our commitment and dedication to providing quality care to clients in the home, as well as a supportive and engaging environment for all our team members.
“We want to congratulate Hartford HealthCare Independence at Home on receiving these awards,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on client and employee feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client and staff satisfaction. We are pleased to recognize Independence at Home’s dedication to quality professionalism and expertise in home care.”